TRUST INFRASTRUCTURE FOR DEVICE CARE

Neutral decision intelligence for device care — powering your network, not competing with it.

FixAI Enterprise helps marketplaces, insurers, retail, and service networks reduce uncertainty before money is involved — with vendor-neutral guidance, verified partner signals, and explainable comparisons.

Built for compliance environments. Designed to reduce bias. Optimized for decision clarity — not upsell.
Decision Layer Standardize device care decisions across multi-vendor networks.
Explainable Outputs Rationale + tradeoffs for users, agents, and auditors.
Partner Signals Verified partner badges, rules, and service accountability.
Example Output: “Repair vs Replace”
{
  "device": "phone",
  "symptom": "battery drains fast",
  "options": [
    {"path": "replace_battery", "confidence": 0.78, "why": "low-risk, high ROI"},
    {"path": "diagnose_board", "confidence": 0.41, "why": "possible secondary damage"},
    {"path": "replace_device", "confidence": 0.32, "why": "only if resale value is low"}
  ],
  "notes": "FixAI is vendor-neutral. Final service choice remains yours."
}

Who FixAI Enterprise is for

If your business touches repairs, claims, trade-in, refurb, or device resale — FixAI becomes the neutral layer that reduces disputes and improves decision confidence.

Marketplace

Reduce disputes & fraud

Standardize device condition signals, fairness checks, and “what to ask” guidance before purchase.

Insurance / Warranty

Improve triage & claim clarity

Explainable decision trees that help agents and users align on options without brand bias.

Retail / Trade-in

Increase conversion confidence

Transparent comparisons for trade-in, refurb paths, and cost-risk tradeoffs — before checkout.

Platform components

Deploy FixAI as a decision layer — API, widgets, or partner portal. Choose what fits your stack.

Raven Engine

Explainable guidance

Outputs options + tradeoffs — designed to reduce uncertainty, not sell outcomes.

Comparison Layer

Device-to-device comparisons

Compare price/spec/value tradeoffs to protect non-expert buyers from being misled.

Verified Partners

Trust signals

Partner badges, rules, dispute pathways, and accountability metadata across the lifecycle.

Trust & Compliance posture

FixAI is built as neutral infrastructure — minimizing conflicts of interest and supporting auditability. (Exact posture depends on your deployment mode.)

Vendor Neutrality

No repair shop bias

FixAI does not prioritize any vendor. Output is structured to present options, not commissions.

Explainability

Reason + tradeoffs

Each recommendation includes “why” and “what to verify” so decisions can be defended.

Guardrails

Decision-before-transaction

Reduce pressure by separating guidance from payments. Keep user trust intact.

FixAI Principles (embed-ready)
• Neutral by Design (no brand agenda)
• Explain, don't sell outcomes
• Decision before transaction
• Verified partner signals
• Audit-friendly outputs

API-first deployment

Integrate with your product via REST endpoints and UI widgets. Start small; expand across the lifecycle.

Example API (illustrative)
POST /v1/raven/decision
{
  "device_type": "phone",
  "symptoms": ["battery drains fast", "overheating"],
  "context": {
    "region": "ID",
    "user_goal": "repair vs replace",
    "budget": "mid"
  }
}

Response:
{
  "options": [
    {"path":"battery_replace","confidence":0.78,"why":"low-risk, high ROI"},
    {"path":"diagnose_board","confidence":0.41,"why":"possible secondary damage"}
  ],
  "questions_to_ask": [
    "Is the battery health measured?",
    "Any signs of liquid exposure?"
  ],
  "disclaimer":"FixAI does not provide final diagnoses."
}

Commercial model (enterprise)

Flexible pricing based on volume and deployment type. Start with a pilot — prove impact — scale.

Pilot

4–8 weeks

Widget + dashboard + reporting. Validate dispute reduction and conversion confidence.

Platform

Per-usage / per-seat

API + partner signals + audit exports. Built for multi-team adoption.

Network

Enterprise license

Full lifecycle coverage: repair, care, resale — with verified partner governance.

Let’s talk

We’ll share the deck, pilot plan, and integration options aligned to your stack and compliance needs.

Preferred: email or WhatsApp. We keep discussions private and infrastructure-focused.